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While it is important to learn information and data about different cultures or personality preferences, Intercultural Competence is a tool that can be applied to interactions with new cultures and people who are different from ourselves.
During this class, we will discuss why cross-cultural training is best anchored in competencies then lists of dos and don’ts. My first item on a list of dos and don’ts is don’t use dos and don’ts!
READINGS:1. UNESCO – Intercultural Competence. (2011). Retrieved from pp. 10-40
2. McLeod, S.A. (2013). Kolb – Learning Styles. Retrieved from
3. Trompenaars, F., Hampden-Turner, C. (1998). Building Cross-Cultural Competence, New York: McGraw-Hill. (2002). Electronic Available. – Read the introduction and mine the odd numbered chapters to extract a basic definition of each of the 6 dimensions. Create one slide to explain his 6 dimensions.
OPTIONAL READINGS:1. Intercultural Competence Model. (2010). Retrieved from Theory Reflections: Intercultural Competence Framework/Model (2006). Retrieved from
HOMEWORK :Write a 2 page double spaced journal about anything you want to write about. Below are prompts to help you get started.
1. What are your Key Take-Aways from the readings? What do you believe it has to do with building a cross-cultural training program? Which part of this will you incorporate into your Final Training Program?
2. Each Journal Entry must include the following sentences at least once:– “I think…”,– “I believe…”,– “I feel…”,– “My immediate reaction was…but when I reflect I realize…”– “Next Steps will include…”,
Could you share the steps you are inspired to take due to your learnings?
I look forward to seeing you next class.
Best regards,Professor King


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